About the Role
Ateneo de Manila University is seeking a dedicated and highly organized General Virtual Assistant to join our dynamic team in a remote capacity. This role is designed for a proactive professional who excels at streamlining administrative workflows and maintaining seamless communication across digital platforms. As a core member of our remote operations, you will be responsible for ensuring that executive schedules, communications, and documentation are managed with the highest level of precision and professionalism.
The ideal candidate is an independent problem-solver who thrives in a fast-paced environment and possesses the discipline required to maintain peak productivity while working U.S. business hours. This position offers the opportunity to support a prestigious institution by handling critical day-to-day tasks that enable our leadership to focus on high-impact strategic initiatives.
Key ResponsibilitiesThe General Virtual Assistant will take ownership of a diverse range of administrative functions to ensure operational efficiency. Primary duties include:
- Inbox Management: Oversee and organize primary email accounts by sorting incoming mail, flagging urgent matters, and drafting professional responses to ensure timely follow-up on all correspondence.
- Calendar Coordination: Maintain complex schedules by booking appointments, coordinating internal and external meetings, and proactively sending reminders to prevent scheduling conflicts.
- Communication Support: Handle both inbound and outbound professional calls with a high degree of courtesy and clarity, acting as a reliable point of contact for stakeholders.
- Documentation and Reporting: Prepare, format, and audit essential documents, spreadsheets, and reports to ensure data accuracy and professional presentation.
- Administrative Support: Provide general executive assistance, including data entry, file organization, and various ad hoc tasks as business needs evolve.
To be successful in this role, candidates must demonstrate a strong background in administrative support and a commitment to excellence in a remote work setting. Required qualifications include:
- Professional Experience: At least 1 year of relevant experience in a virtual assistant role, remote office environment, or Business Process Outsourcing (BPO) setting.
- Communication Skills: Mastery of the English language, with the ability to communicate clearly and professionally in both written and verbal formats.
- Technical Proficiency: Expert-level knowledge of Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools (Gmail, Docs, Sheets, Calendar).
- Organizational Expertise: Exceptional attention to detail and the ability to manage multiple competing priorities without sacrificing quality.
- Work Ethic: A self-motivated individual who can work independently with minimal supervision while adhering to strict U.S. business hour schedules.
- Technical Setup: Ownership of a reliable computer or laptop, a professional-grade headset, and a stable, high-speed internet connection.
- Environment: Access to a quiet, distraction-free home office environment suitable for professional call handling and focused work.
We believe in fostering a supportive work culture even in a virtual environment. By joining Ateneo de Manila University as a remote professional, you will enjoy:
- Remote Flexibility: Work from the comfort of your home, eliminating commute times and allowing for a better work-life integration.
- Global Exposure: Gain experience working with international stakeholders and aligning with U.S. business standards.
- Professional Growth: Opportunities to refine your administrative skills within a respected and historically significant educational institution.
- Stable Career Path: Consistent working hours and the opportunity to become an integral part of a long-term administrative team.